Need Help?

Check the FAQ below or reach out directly. We usually respond within 24 hours.

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Contact Us

For billing issues, feature requests, bug reports, or anything else.

✉️ support@luckmaker3000.com

Usually responds within 24 hours

Frequently Asked

Billing & Account

How do I cancel my subscription?+
You can cancel anytime through your Stripe billing portal. Go to Pricing and click "Manage Subscription", or contact us and we'll handle it immediately. No cancellation fees ever.
How do I log in after subscribing?+
After checkout, you're automatically logged in. If you need to log in again later, click "Log In" in the nav bar and enter the email you used for your subscription.
Can I switch between Pro and Premium?+
Yes! You can upgrade or downgrade at any time through the Stripe billing portal. Changes take effect immediately, and you'll be charged the prorated difference.
Do you offer refunds?+
If you're not happy within the first 7 days, contact us for a full refund. No questions asked.
What payment methods do you accept?+
We accept all major credit cards, debit cards, and some regional payment methods through Stripe. Your payment info is never stored on our servers.

Features & Usage

What does the EV calculator do?+
Expected Value (EV) tells you the mathematical worth of a lottery ticket. If a $2 ticket has an EV of $1.50, you're expected to lose $0.50 on average. When EV exceeds ticket cost (rare!), the math is technically in your favor.
Can this tool predict winning numbers?+
No. Lottery draws are random and no tool can predict them. What we do is help you make smarter decisions: play when EV is highest, use anti-popular numbers to reduce split probability, and track your spending to stay responsible.
What is the anti-popular number strategy?+
Every number combination has identical odds of winning. But some numbers are picked by more people (birthdays = 1-31, patterns like 1-2-3-4-5). If you win with less popular numbers, you're less likely to split the jackpot. Same odds, bigger potential payout.
How does the wheeling system work?+
You pick more numbers than needed (e.g., 8 numbers for a 5-number game), and we generate ticket combinations that guarantee a minimum match level if enough of your numbers hit. It's a coverage optimization strategy used by serious players.
What is the office pool manager?+
It's a tamper-proof system for running office lottery pools. Every action is logged with timestamps, ticket photos are AI-verified, and the pool locks before the draw. No more trust issues with office pools.
How many free generations do I get?+
Free users get 3 number generations per day. This resets at midnight. Pro and Premium subscribers get unlimited generations.

Technical

Where does the draw data come from?+
We pull official results from state lottery commissions. Data is updated within minutes of each draw.
Is my data private?+
Yes. We don't sell or share your data. Saved numbers and spending data are stored securely. We only collect what's needed to provide the service.
Do you have an API?+
Premium subscribers get API access with 1,000 calls per month. Contact us for documentation and your API key.